Orders are shipped within a week of your purchase.
Shipping charges will vary according to the weight of your order and will be shown at checkout. Typically, small stationery (stickers, notepads, notebooks) sent within Australia will cost between $2-6. Bigger orders weighing more than 500g will be sent as a small tracked parcel (starting at $10). Similar orders sent internationally will cost around $20 (and up) and will be sent with tracking. Please note that these prices are only estimate and that the accurate final price will be reflected at checkout.
Shipping overages will always be refunded if they are over $1. Just like you, I hate paying for extra shipping!
All orders are shipped with Australia Post, with or without tracking depending on your purchase. If your order is sent as a parcel, a tracking number will be sent to you in your dispatch notification email.
Currently orders take between 1-3 weeks to arrive within Australia, and between 4-6 weeks internationally. Please understand that because of the pandemic orders are now taking longer than usual to arrive. Do not hesitate to contact me at firstname.lastname@example.org if you parcel has not arrived after these timeframes.
Orders are shipped to the address provided at checkout. If you need to change your address, please contact Friends in the Leaves as soon as possible (and prior to receiving a dispatch notification) at email@example.com. It is the buyer's responsibility to provide an accurate and complete address. Friends in the Leaves cannot be held responsible for any orders missing or delayed because of an error on the buyer's part. In the event that the order is returned to Friends in the Leaves because of an incorrect or incomplete address the buyer will need to pay for delivery a second time.